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Random Acts of Kindness

Thursday morning I received an email from  Shake Shack thanking me for the shout out I gave them on twitter about my experience there a few weeks ago. (I blogged about it HERE). If you recall the staff at the Citi Field Location were exceptionally accommodating to my gluten-free and Body Ecology dietary needs.  I wrote them back the following:

Thanks so much! Having a wheat allergy and other various dietary restrictions often makes eating out stressful and difficult. I want to take a moment to commend you and your staff for being so friendly, accommodating, patient and sincere. I have recently had experiences eating out where the staff argues with me, is rude, and very unfriendly when it comes to dealing with special dietary needs. I'm glad to say that this was not the case at Citi Field's Shake Shack. I've been raving about your staff to everyone and will continue recommending your products and service.

Thanks again for reaching out and for providing such a great customer experience.

 I received another email back thanking me for my feedback and that my message would be passed on to the staff at Citi Field's Shake Shack (who I was assured would be thrilled, and I hope so :-) ). I really hope they smiled today knowing that they are doing a wonderful job.

This experience got me thinking, do I say thank you enough? I spent the rest of the day making sure I could pass along a smile and a thank you to anyone I came across today. I saw some new smiles, genuine looks of relief, and gratitude. I was glad to pass along a little bit of sunshine on this cold summer day. 

 This reminder from my yogi tea perfectly describes what the universe has been sending my way this week. Saying thank you, acknowledging other's good deeds, and sharing your love with the world are all things I know I can and want to work on more.  How about you?


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